1. Mystery Shopper Permissions

Mystery shopping is a type of market research where a person, whose identity is kept hidden, visits specific stores or service locations to purchase certain products or use specific services. The entire shopping experience is carefully documented to evaluate the quality of the products and services.

The smart inspection feature allows you to designate specific users as mystery shopper accounts. In mystery shopper mode, the user accounts will only be able to perform inspections and view the reports they have completed.

A. Add new mystery shopper: Add a mystery shopper and assign the stores and inspection forms they need to use for inspections.

A. Nick Name: Use a nickname for inspection tasks, and the inspector's name will be displayed as the nickname on the inspection report. B. Assign the stores and inspection forms: Assign the stores and inspection forms they need to use for inspections.